Yanko

Terms of Use

Last updated: October 14, 2026

This English version is a courtesy translation. In case of any discrepancy, the Turkish version prevails.

These Terms of Use (the “Terms”) govern the use of the Yanko mobile application and related services (the “Service”) provided by Yanko (“Yanko”, “we”). By creating an account, you declare that you have read and accepted these Terms and the Privacy Policy. If you do not accept them, please do not use the Service.

  1. Description of the Service
  2. Age limit
  3. Your account
  4. Rules of conduct and prohibited content
  5. Content you share
  6. Moderation, suspension and account closure
  7. For your safety
  8. Virtual currencies: coins, diamonds, gifts, calls, memberships and equipment
  9. Families, agencies and agency commission
  10. Disclaimer and limitation of liability
  11. Intellectual property
  12. Deleting your account
  13. Changes
  14. Governing law and disputes
  15. Contact

1.Description of the Service

Yanko is a social platform that allows adults to meet new people, exchange messages, share profiles and “Moments” and, in the future, join voice chat rooms. Yanko does not guarantee any match; users themselves are responsible for the communication and relationships between users.

2.Age limit

Only persons who have reached the age of 18 may use the Service. You must enter your date of birth correctly, and it cannot be changed later. Accounts found to belong to persons under 18 are closed without warning.

3.Your account

  • When registering, you must use an accurate email address that belongs to you. Each person may open only one account.
  • Fake accounts are prohibited: Using someone else’s name or photos, impersonating a celebrity or organisation, misrepresenting your age, gender or identity, or operating bots or automated accounts is prohibited.
  • Your profile photos must belong to you, and it is recommended that they show your face.
  • You are responsible for keeping your password confidential. You may not transfer, sell or rent your account to anyone else. If you believe your account has been used without permission, change your password immediately and notify us.

4.Rules of conduct and prohibited content

The following are strictly prohibited on your profile, in your photos, in Moments, in comments, in messages and in voice rooms:

  • Obscenity: Nudity, sexual photos/videos/text, offering or advertising sexual services (prostitution, escort), sexual messages unwanted by the other party.
  • Minors: Any content involving or sexualising persons under 18. Such content is removed immediately, the account is closed and the matter is reported to the competent authorities.
  • Harassment and threats: Insults, bullying, persistent and unwanted contact, blackmail, threats, sharing other people’s private information or photos without permission.
  • Fraud and requesting money: Asking for money, gift cards, cryptocurrency, IBAN/bank details or gifts; investment, gambling, betting or “quick earnings” offers; trying to obtain financial benefit by promising a romantic relationship.
  • Hate speech: Degradation, discrimination or incitement to violence based on race, ethnic origin, religion, gender, sexual orientation, disability or similar characteristics.
  • Violence and illegal activities: Encouraging violence, terrorism or self-harm; selling drugs, weapons or illegal products/services; any content that constitutes a crime under Turkish law.
  • Spam and advertising: Bulk or repetitive messages, commercial advertising, content intended to redirect users to other platforms.
  • Intellectual property infringement: Sharing photos, music or content that does not belong to you without permission.
  • Interfering with the system: Attempting to circumvent the Service’s security, reverse engineering, automated data collection (scraping), using bots, spreading malware, attempting to access other accounts.

5.Content you share

You bear legal responsibility for the content you share. You remain the owner of your content; however, so that the Service can be provided, you grant Yanko a worldwide, non-exclusive, royalty-free licence to store, reproduce (e.g. resize), display and show this content to other users within the scope of the Service, which ends when you delete your account. For your safety, all metadata, including location information, is automatically removed from the photos you upload.

Voice messages and room music. Voice messages are delivered only to the person you are messaging. Everyone in a voice room hears the audio files you upload as background music in the room; you accept that you have the right to upload these files and play them in the room. You are solely responsible for any liability arising from the copyright and other rights in the music you upload. Files deemed to infringe rights may be removed without notice, upon notification by the rights holder or on our own initiative, and the account may be suspended for repeated infringements. The preset music in the app is produced by Yanko and may be used only within the Service.

6.Moderation, suspension and account closure

  • You can report and block any user and any content from within the app. A person you block cannot see you or send you messages.
  • Reports are reviewed by our moderation team. We may remove content that violates these Terms without prior notice; and we may warn, temporarily or indefinitely suspend, or close the account. In cases of serious violations (e.g. content involving minors, fraud, threats) the account is closed immediately and, where necessary, the matter is reported to the competent authorities.
  • The holder of a suspended or closed account may not try to circumvent the ban by opening a new account.
  • If you believe a decision was made in error, you can appeal at support@yanko.live.
  • Yanko reserves the right to change, temporarily suspend or discontinue the Service or some of its features.

7.For your safety

  • Never send money to people you do not know, and do not share your bank or identity details.
  • If you decide to meet in person, choose a busy public place and let someone close to you know.
  • Block and report people who disturb you. In an emergency, call 112.

8.Virtual currencies: coins, diamonds, gifts, calls, memberships and equipment

  • Coins are a virtual unit used for digital features within the Service, such as sending gifts, and can be purchased only through the Google Play billing system. Payments are processed by Google; your card details do not reach us.
  • Coins constitute a licence; they carry no property right, cash or monetary value, and cannot be transferred to another account, sold or converted into money. Purchased coins are non-refundable, except where required by applicable consumer legislation and the Google Play refund policy. Because you consent to the immediate performance of digital content, the right of withdrawal may not be exercisable under Law No. 6502 and the Distance Contracts Regulation.
  • Paid messaging: each text or photo message (and “Say hi”) sent by a male user to a female user is charged 80 coins; the fee is deducted at the moment of sending and is non-refundable. Messages between a man and a woman who follow each other mutually are free. Messages from a woman to a man and between users of the same gender are free. The fee is shown in the message field; if there are not enough coins, the message is not sent. Sending photos and making calls depend on the intimacy level between the two people (it increases with messages, gifts and calls; it carries no monetary value).
  • Gifts are sent in exchange for coins; a gift that has been sent cannot be taken back and is non-refundable.
  • Host earnings: when a male user pays to interact with a female user, the female user earns a fixed number of diamonds: 30 for each paid message she replies to, 350 per minute of voice call, 700 per minute of video call and 1 per coin paid for a gift. Hosts who complete the daily and monthly official tasks receive the bonus diamonds shown in the app. 5,000 diamonds = 1 US dollar; payouts are made weekly based on the USD value. If the female user is affiliated with an agency, the agency owner additionally receives diamonds equal to 20% of her base diamond earnings; the remainder belongs to the platform. Transactions between male users and between users of the same gender do not earn diamonds. The amounts may be changed with prior announcement in the app.
  • VIP, SVIP and nobility memberships and equipment (avatar frame, room entry effect, chat bubble) are digital products purchased with coins. The stated period (e.g. 30 days) starts at the moment of purchase; when it expires, the privileges and time-limited equipment end automatically, and there is no automatic renewal. Coins used are non-refundable; unused time is not converted into money or coins. When upgrading to a higher nobility tier, the remaining time is transferred to the new tier in proportion to the price. When SVIP is purchased, the remaining VIP time resumes after SVIP ends.
  • The price, appearance and scope of membership privileges (badges, invisible visits, invisible online status, invisible room entry, hiding in rankings, etc.) and equipment may change as the Service develops. We announce significant changes in the app in advance; we take care not to reduce the core privileges you purchased for the remaining period of your active membership. Invisibility privileges apply with respect to other users; records continue to be kept for security, moderation and legal obligations, and the privilege may be removed in case of use that violates the rules.
  • One-to-one voice and video calls are charged in units of 30 seconds: voice calls 400 coins per unit, video calls 800 coins per unit. In a call between a male and a female user, the male user pays, regardless of who started the call; calls between users of the same gender are free. When the call is answered, the first unit is deducted in advance, and then each new unit is deducted in advance at its start; if the balance is not enough for the next unit, a warning is given one unit beforehand, and the call ends automatically when the balance runs out. Units used are non-refundable. A voice call requires intimacy level 2, and a video call requires intimacy level 3 and that the female user has received at least one gift from that male user. You can choose who can call you under Settings → Privacy; calls are not recorded. Harassing calls, broadcasting obscene images/audio during a call, and recording and sharing a call without permission are prohibited and are grounds for closing the account.
  • Real-person verification is optional; the verified badge only indicates that the selfie belongs to the same person as the profile photos and is not identity verification. Verifying with someone else’s photo is prohibited; the badge may be revoked later.
  • Levels (wealth and charm) are calculated automatically based on the amount of coins spent and diamonds received; they carry no monetary value, cannot be transferred, and the calculation method may change.
  • Diamonds can be converted into Turkish lira only through the withdrawal process in these Terms. In a withdrawal request you must provide your real name and a Turkish IBAN that belongs to you. Requests are reviewed and paid manually; the minimum withdrawal amount, conversion rate and payment time are shown in the app and may change. Payments are subject to tax legislation and to verification of identity and account ownership; if you do not provide the required documents or the information does not match, the request is rejected and the diamonds are returned to your account.
  • If we detect fraud, a stolen payment instrument, refund abuse, an error or a violation of the rules, we reserve the right to correct, reverse or freeze the related coin, diamond and gift records and to reject pending withdrawal requests. Coins from purchases refunded on Google Play may be deducted from the balance.
  • When you delete your account, your unused coins and diamonds are permanently deleted and no compensation is paid for them. If you have a pending withdrawal request before deletion, it is concluded on the basis of the records retained as required by law.
  • There is no gambling, game of chance or prize draw for coins in the Service.

9.Families, agencies and agency commission

  • Creating a family costs coins, and the fee is non-refundable. The family name, emblem, images, announcements and messages in the family chat are also subject to the rules of conduct in these Terms; inappropriate families may be closed without warning. Family points and level are calculated automatically from members’ gift spending and carry no monetary value. A user who leaves a family cannot join another family for a certain period (currently 24 hours).
  • Agencies are independent persons or organisations that make their own arrangements with hosts. There is no employment, agency, partnership or representation relationship between Yanko and agencies, agency owners and hosts. Agreements, payments and disputes between an agency and a host are between those parties; Yanko is not responsible for them.
  • Agency applications are reviewed manually; approval, rejection or suspension of an agency is at Yanko’s discretion. Voice party rooms can only be opened by the owner of an active agency (one room per agency owner); if the agency is suspended, the room is closed.
  • The agency commission is a platform share given by Yanko to the agency owner when coins are spent on messages, calls or gifts to a host (female user) affiliated with the agency, at the rate of 20% of the host’s base diamond earnings; it is not deducted from the host’s earnings. The commission rate is shown in the app, may differ per agency, and may be changed or abolished by Yanko with prior announcement. The commission is given as diamonds and is subject to the same withdrawal rules as other diamonds.
  • In fraudulent transactions aimed at obtaining commission or earnings, such as sending gifts to oneself, fake/multiple accounts or gift loops, the related diamonds and commissions may be reversed, the agency may be suspended or closed, and the related accounts may be closed.
  • A host may leave an agency at any time; after leaving, they cannot join another agency for a certain period (currently 7 days). The agency owner may remove a host from the agency.

10.Disclaimer and limitation of liability

The Service is provided “as is” and “as available”. We do not guarantee that the Service will be uninterrupted or error-free. We cannot always verify the accuracy of users’ identity, age or statements; Yanko is not responsible for users’ behaviour, their online or offline communications with each other, or their meetings. To the maximum extent permitted by law, we are not liable for indirect damages, loss of profit or loss of data. These limitations do not apply in cases of intent or gross negligence, or with respect to your mandatory rights arising from consumer legislation.

11.Intellectual property

The rights to the Yanko name, logo, interface and software belong to or are licensed to Yanko. They may not be copied, modified or used for commercial purposes without our written permission.

12.Deleting your account

You can permanently delete your account at any time from within the app (Me → Settings → Delete account) or via the account deletion page on the web. Deleted accounts and content cannot be restored.

13.Changes

We may update these Terms. We announce significant changes within the app. Continuing to use the Service after a change means that you accept the updated Terms.

14.Governing law and disputes

These Terms are governed by the laws of the Republic of Türkiye. The Courts and Enforcement Offices of Istanbul (Çağlayan) have jurisdiction over disputes. The rights of users who qualify as consumers to apply to Consumer Arbitration Committees and Consumer Courts under Law No. 6502 are reserved.

15.Contact

Yanko
İstanbul, Türkiye
support@yanko.live